Most bloggers have had experiences like the one I had a minute ago: Developers sending you an email for technical assistance on something you blogged about a long time ago. They're humorous in hindsight but rarely at the time. Sometimes these emails are thoughtful and articulate, but most often they are scribbled pleas dripping with expectation of a quick fix. There are often language issues, too, and when I get one of those like this morning's email, I actually make more of an effort to help. I appreciate the attempt made.
I blogged about a SharePoint Web Services Authentication issue in June of 2004.
Here,
here, and the solution,
here. The posts went into detail on the issues and the fix was pretty clear, but as is almost always the case the sender says "we've done [whatever] and it's still not working. Any other ideas??"
This morning's email subject line was "same old not able to complete this action ISSUE" from tojo.
Mail from: Dave Burke
Sender: tojo
Email: removed@yahoo.co.in
IP Address: removed
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well he have tried all that options even the SOLVED one option still we have our friend popping on our screen.
2 dev servers, all properties are exactly identical, even ie settings, one is for intranet, other is for both intranet and internet users.
the error pops up only for the second one.
sites have been migrated from first one to the second one.
WE CANNOT EDIT properties of a column, but addition all works fine.
any clue why its happeningOkay WHAT action? WHAT issue? I had to search my blog just to find what he was talking about, then recall the issue in my head before providing him with the basic solution that worked for me. But the funny thing about this incident was that the email I sent him with the answer got bounced. Undeliverable Mail Returned to Sender. Yahoo Mail Resources at yahoo.co.in were temporarily unavailable. Maybe he'll get the reply eventually.
As I said, humorous in hindsight...