Dave Burke : Freelance .NET Web Developer specializing in Online Communities

Pass along passwords before you pass on

I said hello to a woman coming into church this morning whose husband died just two weeks ago.  He was 60 and dropped over dead while walking the dog.  The woman asked me if I knew anything about MSN Money.  She didn't have to say another word because I knew exactly what she was going to ask.  She told me that her husband took care of the checking account and she could no longer pay the bills or see account activity because she didn't have his password to get into MSN Money. 

OF COURSE she couldn't.  Poor thing.  There is nothing she can do but close the account, transfer to a new account and start fresh, dealing with whatever complications that might result.  This is also the conclusion of an MSN Money article titled "Don't take your passwords to the grave."  Her husband was 60 years old and didn't give his wife a few passwords to keep the finances!  He was a wonderful man who I liked a lot, but that was an outrageously stupid thing to do.

I can be critical of the guy because a few weeks ago I sat down with my wife and showed her how to find any account name or password she would ever need. We also walked through the process of paying bills in Quicken, with my wife sitting at the keyboard.  I didn't throw a lot at her, only two or three passwords or files she could easily remember to keep things going. 

If you haven't passed along your passwords to your wife, you should consider it. 

Comments (4) | Post RSS RSS comment feed

Posted on 10/29/2006 7:23:13 PM by Dave Burke
Categories: Everyday
Tags:

Related posts

Comments (4) -

10/29/2006 7:35:38 PM Permalink

I wonder how many guys are thinking they are bad husbands right now?

Oh, and don't you just get snowed under being the church help desk. It's so much more on top of being the family help desk. I set our church up with CS a while ago, unfortunately it was never going to stop at just that.... Smile

Rory primrose |

10/29/2006 8:02:50 PM Permalink

Rory, It sure wasn't my intention to make anyone feel like a bad husband. Smile

My gosh, you setup your church with CS???  You're a bigger man than I am.  I built two sites for my church in the last 6 years (pre-CS), with listservs, secure member area, mailing label creation, etc.  After the second site languished I swore I would never do anything in the Church Information Systems area again.  My new philosophy is if any church wants an online system to support their organization and build community, the only way they will appreciate it and use it is if they pay for it like anyone else.

Sorry, Rory, I have "issues" in this area. Smile  I stopped supporting the church web site almost two years ago and have been keeping a low guru profile so I can continue to enjoy church and the members of the congregation.  They're wonderful people, but providing free I.T. services to churches leads to burn-out and frustration pretty quickly. At least it did for me.

Let me know how it goes for you being the church help desk.  I'm seriously interested how you can continue to do that and not burn out.

daveburke |

10/29/2006 9:37:15 PM Permalink

LOL. I definitely feel a bit of the CIS pain. The other week I had a guy come up to me wanting to 'book' me in for an hours chat about tech stuff related to his work. Even with a low profile, it is starting to spread outside the church circle.

I really don't like the expectation that you would provide free consultations, but I also hate to say no. I guess it is a bit of a bind for church organisation because they often don't have the funds to pay for software, let alone people and their time. Like you, I am avoiding it where possible. Maybe I should charge for my time... Smile

Rory primrose |

10/29/2006 10:28:39 PM Permalink

Hey, Rory.  Thanks for the additional comments.  "Booking" you without paying you, I suspect?  Right!

Yes, we both want to help the church and the good people in it, but they have no appreciation for the cost of IT services.  We do.  The church will never appreciate those services (my point is that those services will never be successful) until the church has to put an economic value on them.  They'll never do that until they have to budget them.  

If my church wanted web, database services, whatever, I would have them call any local IT consulting firm to give them a taste for what real-world IT services cost.  In the meantime they'll do whatever they've been doing for years to publish newsletters, bulletins, etc., and I'll keep enjoying going to church.

daveburke |


Powered by BlogEngine.NET 2.0.0.36
Theme by Dave Burke