Dave Burke : Freelance .NET Web Developer specializing in Online Communities

Trouble in Zune 80GB Paradise

Thousands of 30GB Zune owners have formed a “My Zune is a Brick” club on this New Year’s Eve day after a Y2K-like issue killed their Zunes.  Some sort of clock bug related to 2008 having 366 days is causing 30GB models to reboot and then hang before completing boot-up. Brick!

While I have an 80GB Zune that still boots up, I’m here to report that there’s trouble in Zune 80GB Paradise as well.  I was listening to an album on my Zune that I downloaded with my [up to now, fantastic] Zune Pass while stacking wood this afternoon when the music stopped.  The screen displayed “rights to this song are expired,” or something to that effect.  All DRM content continues to play in the Zune software on my laptop, but my Zune is hosed for all Marketplace Pass or DRM content, even the music that I purchased.

The software also fails to recognize my Zune when I attach it to my laptop unless I reboot the Zune and then plug it in.  That gets old, too. Then when it IS recognized I have to login to the Zune Marketplace because the account associated with the Zune is no longer valid.



I’m a developer who is not without sin and cannot cast any stones.  I also love my Zune and believe that the Zune team is working hard to build something special. But geeeez, guys. 

_______________

Pre-resolution update: I tweeted that I’d bet the problem resolves itself tomorrow. Seems my Tweet was validated by this official response.  I’m thinking that there were other 2008y-366d problems as well and that my DRM will kick back into self-awareness mode tomorrow as well.  Will let you know…

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Posted on 12/31/2008 1:35:58 PM by Dave Burke
Categories: Everyday
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Comments (7) -

12/31/2008 2:53:14 PM Permalink

Haha. I like your disclaimer. I am not without sin either, so perhaps I shouldn't say anything else. Smile

Velvet Blues United States |

12/31/2008 3:18:05 PM Permalink

Hey bro...I'm one of the Technical Evangelists who have a dead 30G Zune today.
It was off all day yesterday but turned itself on to boot into death last night.
The only thing I use it for is showcasing Microsoft Technical videos.
Up until today this thing has been simply awesome.

Mark Wisecarver United States |

12/31/2008 6:07:19 PM Permalink

Velvet and Mark, Great to hear from you both.  Thanks for the comments.  Let us agree that, starting tomorrow, 2009 will be a simply AWESOME year for Zune!

daveburke United States |

1/1/2009 1:56:23 PM Permalink

Hmmm?  Looks like my iPods are still ticking...  <evil grin>

Bill Bosacker United States |

1/1/2009 2:30:56 PM Permalink

So are my iPods, but I appreciate the effort that's demanded to enjoy an exceptional media experience. HEE-HEE!  I actually had to reformat my Zune today so the damned DRM would work again. All is well again though, and I am ZUNIN'!

Thanks for the <snide /> comment.  

daveburke United States |

1/1/2009 2:45:38 PM Permalink

No problemo.  I was reading the info about it and it appears that as soon as it hits noon local or GMT (not sure which) on January 1, 2009, the Zune will boot and you can recover.  I've been writing Y2K compliant software since 1986, you'd think that Microsoft could at least handle a leap year.  Smile

Anywho, hope you had a great, though maybe quiet (hehe), New Year!  My sinus' are all stuffed up and feel like their going to explode.

Bill Bosacker United States |

1/1/2009 3:02:59 PM Permalink

Bill, Weird coincidence that my Zune 80GB crapped out the same day as the Z2K bug hit to 30GB models.  As an old developer, I don't believe in coincidences...

Great time to be sick since you're not losing billable hours for R&R. If it comes to that be sure to send a bill to the relatives!

daveburke United States |

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